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Patient Care & Services

Patient Care & Service

At Holistic Care Home Health Agency, Inc., we are dedicated to providing personalized care services that meet the unique needs of our patients. From personal assistance to specialized care for veterans and children, we offer a range of services designed to improve the quality of life for individuals of all ages and backgrounds. Our services are tailored to ensure compassionate, high-quality care that helps patients live with dignity and independence.

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Our Services

Texas Health & Human Services Programs

We are proud to partner with the Texas Health & Human Services Commission (HHSC) to provide essential care through the following programs:

  • Community Assistance Services (CAS)

  • Primary Home Care (PHC)

  • Family Care (FC)

These programs are designed to help patients who need assistance with daily living activities, ensuring they can maintain their independence and stay in their homes.

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Our Services

STAR+PLUS Program

STAR+PLUS is a Texas Medicaid-managed care program that helps adults with disabilities or chronic illnesses receive long-term care at home. Through STAR+PLUS, we offer:

  • Personal Assistance Services

  • Respite Care

  • Protective Supervision & Companion Care

We proudly serve the regions of El Paso, Hudspeth, and Central Texas under all approved Managed Care Organizations (MCOs), ensuring that patients receive the care they need in the comfort of their own homes.

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Our Services

STAR Kids Program

Our STAR Kids Program is designed to provide personal care and daily living support for children and young adults aged 20 and younger. We assist patients with physical, cognitive, or behavioral limitations, helping them complete daily tasks under Medicaid-managed care plans.


We serve patients in El Paso, Hudspeth, and Central Texas, ensuring that children with disabilities or chronic health conditions receive the best care possible.

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Our Services

Personal Care Services (PCS)

Our Personal Care Services (PCS) program offers support for individuals who need help with everyday tasks, such as:

  • Activities of Daily Living (ADLs): Bathing, dressing, eating, etc.

  • nstrumental Activities of Daily Living (IADLs): Cooking, light housekeeping, managing medication, etc.

This Medicaid benefit is designed to help patients with physical or cognitive limitations live safely and comfortably in their homes.

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Our Services

VA Home Health Aide & Respite Services

We are honored to serve military veterans and their families through the VA Home Health Aide & Respite Servicesprogram. Our services under the TriWest Community Care Network (CCN) provide essential in-home care and respite for caregivers, ensuring that veterans receive the support they need to live with dignity and independence.


We offer services in El Paso, Hudspeth, and Central Texas, helping veterans and their families manage daily care tasks with compassion and respect.

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Our Services

Private Duty Home Care Services

For patients who need continuous, personalized care, our Private Duty Home Care Services provide one-on-one support with daily living activities. Our highly trained caregivers offer companionship and assistance with activities such as:

  • Bathing, grooming, and personal hygiene

  • Medication reminders

  • Meal preparation and feeding

  • Mobility support

Each caregiver is supervised by a Registered Nurse (RN) to ensure the highest standard of care. This service is ideal for individuals who require ongoing support with personal care and household tasks.

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Our Services

Personal Assistance Services (PAS)

Our Personal Assistance Services (PAS) provide essential in-home support for individuals who need help with daily living tasks. We offer PAS under the Texas Health and Human Services Commission programs, including:

  • Primary Home Care Program (PHC)

  • Family Care (FC)

  • Community Assistance Services (CAS)

Our trained caregivers assist with activities such as personal hygiene, meal preparation, and medication reminders to help patients maintain their independence and well-being.

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