Yes, we offer Veteran Home Health Aide & Respite Services through the TriWest Community Care Network. Our services are designed to assist veterans with daily living activities, hygiene, and in-home care, while also providing respite support for their caregivers.

The STAR Kids Program is a Medicaid Managed Care program for children and young adults under 21 with disabilities. We provide personal care services to help with daily living activities through this program. Eligibility is determined by the Texas Health and Human Services Commission.

To qualify for the Primary Home Care (PHC) program, individuals must be 21 years or older, have an unmet need for personal care, and meet specific Medicaid eligibility criteria. A practitioner’s statement confirming the medical need for assistance with daily living activities is also required.

Medicaid-covered programs pay for services that the individual qualifies for under their specific program. Private duty home care is not covered by Medicaid; the individual pays out of pocket and/or through private insurance. Private pay offers a boutique service plan tailored to the specific needs of the patient or individual, which may include transportation and other services.

Our caregivers are certified and/or non-skilled healthcare workers with experience in providing personal care services. Many hold certifications such as Certified Nursing Assistants(CNAs) or Home Health Aides(HHAs). Additionally, all of our caregivers undergo background checks and continuous training to ensure they meet the highest standards of care.

Yes, you may request a preferred caregiver of your choice, then continue with, we strive to match caregivers with clients based on their specific care needs, personality, and preferences. If at any point you wish to request a different caregiver, we will work with you to make the necessary changes to ensure a comfortable and positive experience.

Personal Care refers to assistance with basic daily living activities, such as bathing, dressing, and meal preparation. It is typically provided through programs like PCS or PAS. Private Duty Home Care is a more comprehensive service that can include medical management, companionship, and specialized care for individuals with chronic conditions. It is often more customizable and may be paid out-of-pocket or through long-term care insurance.

We offer a wide range of home health care services, including: - Personal Assistance Services (PAS) - Private Duty Home Care - Veteran Home Health Aide & Respite Services - Personal Care for Children (PCS) - Community Attendant Services (CAS) - Family Care (FC) Services - Primary Home Care (PHC) Program For a full list of services, visit our Services Page

El Paso, Austin, and Central Texas.

Our services are ideal for individuals of all ages who need assistance with daily living activities due to chronic illness, disability, recovery from surgery, or age-related conditions. We provide care for both children and adults, including specialized services for veterans.

We proudly serve clients in El Paso and Austin, Texas. Our services are available to individuals living within these regions who need compassionate, in-home care.

Eligibility for home care services depends on various factors, including the individual's health condition, level of care needed, and program requirements. For some services, such as Medicaid-funded programs, eligibility is determined by the Texas Health and Human Services Commission (HHSC). To determine eligibility, contact us directly; we would be honored to provide you with the tools you need to start your Holistic Home Health services journey.

For certain programs like Primary Home Care (PHC) and Personal Assistance Services (PAS), a practitioner’s statement or referral may be required to confirm the medical need for services. For other services, you can contact us directly to learn more about the requirements.

To enroll in home care services, follow these steps: 1. Contact Us: Reach out to us via phone or email to discuss your needs. 2. Assessment: We will schedule an in-home assessment to evaluate the level of care needed. 3. Care Plan: Based on the assessment, we will create a customized care plan tailored to your loved one’s needs. 4. Start Care: Once the plan is in place, our team will begin providing services according to your schedule.

Yes, some programs require a practitioner’s statement of medical need, which the agency will obtain once your referral is received.

Contact us: Reach out via phone or email to discuss your needs, and we’ll provide the information you need to start the process. - Initial assessment: Once a referral is received, we will schedule an in-home assessment to evaluate your personal home care needs. - Obtain doctor’s orders: The agency will obtain the practitioner’s statement of medical need, if required by the program. - Attendant Orientation: Replace "Care Plan" with "Attendant Orientation." The agency will conduct an attendant orientation. - Service Initiation: Services will start with your preferred attendant, or one assigned by the agency.

Many home health care services are covered by Medicaid, Medicare, or private insurance plans. We also work with various managed care organizations (MCOs) and veterans' benefits, including the TriWest Community Care Network. It’s best to check with your insurance provider or contact us for assistance with verifying coverage.

Costs for Private Duty Home Care depend on the type and duration of care required. We offer flexible options, including hourly rates and 24-hour care, tailored to your specific needs. Contact us for a personalized quote.

Some of our services are funded through Texas Health and Human Services Medicaid programs, as well as managed care organizations that may provide financial assistance based on eligibility.

Private duty home care services are for individuals who do not qualify for Medicaid programs and can pay out of pocket or through private insurance. We offer highly competitive hourly rates. This is a personalized boutique service plan assessed and supervised by an RN, tailored to the patient’s and family’s needs.